Empty 20L Jar Return & Stock Loss Tracking
Complete guide on tracking unreturned 20L empty jars, setting initial jar balances, recording 1-tap quick empty returns, and preventing jar losses.
Unreturned 20L water jars represent one of the biggest hidden financial leaks for RO water suppliers. PaniHisab tracks every delivered full jar and collected empty jar automatically, maintaining a live empty jar balance for every customer account.
1. Setting Initial Customer Jar Balances
When onboarding existing customers into PaniHisab, set their starting unreturned jar count:
- Initial Jar Balance Field: When adding a new customer under Customers → + Add Customer, enter the number of empty cans currently sitting at their house or office (e.g. 5 Jars).
- Automatic Ledger Addition: PaniHisab immediately initializes the customer's jar ledger with these starting cans, ensuring zero jar count discrepancies from day one.
2. Logging Jar Drops & Empty Returns
During daily delivery, record both full cans delivered and empty cans collected:
- Full Jars Given: Adds to the customer's unreturned jar balance (e.g. +2 Cans).
- Empty Jars Returned: Subtracts from the customer's unreturned jar balance (e.g. -2 Cans).
- 1-Tap Quick Empty Return: If a delivery boy visits a customer only to collect empty cans without delivering new water, tap Quick Jar Return on the Home screen to record returned empty cans in 1 tap without creating a new bill.
3. Empty Jar Inventory Stock Audit
Audit your total plant inventory across all customers and delivery routes:
- Plant Stock Breakdown: View total jars at RO plant vs total jars out in the market at customer premises.
- Customer Held Cans List: Sort customers by highest held unreturned cans to send 1-click WhatsApp collection reminders.
- Excel Export: Download full `.xlsx` empty jar audit sheets for end-of-month stock audits.
Jar Tracking Methods Reference
Comparison of empty jar tracking operations:
| Operation | Effect on Jar Balance | Where Executed |
|---|---|---|
| Deliver Full Jars | Increases unreturned cans (+) | Daily Entry / Create Delivery |
| Collect Empty Jars | Decreases unreturned cans (-) | Daily Entry / Quick Jar Return Popup |
| Jar Deposit Fee | Records security cash deposit | Customer Account Ledger |
Frequently Asked Questions
What if a customer loses or breaks a 20L water jar?
Go to Customers → Select Customer → Adjust Jar Balance. You can record a jar loss penalty or charge a replacement fee in 1 click.
Can delivery drivers see empty jar balances?
Yes! Delivery boys see the live unreturned empty jar count for every customer on their daily route screen so they know exactly how many empty cans to collect.
Next Step Guide
Learn how to organize customer routes and assign delivery boys.